Volunteering

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Volunteers make an invaluable contribution to the enhancement of patient experience at Clatterbridge, by welcoming them and making them feel at ease.

We need dedicated, caring and enthusiastic volunteers who have a passion for helping people and making a difference.

We have three main cancer centres, in Aintree, Liverpool and Wirral.


Volunteers fulfil a range of roles at our sites:

  • Meeting and greeting patients and visitors
  • Assisting patients with self check-in
  • Helping patients with refreshments
  • Family volunteers based on our wards

Volunteers must be able to demonstrate the following personal characteristics:

    • Non-judgmental and a commitment to equal opportunities
    • Awareness of confidentiality
    • Smart appearance
    • Excellent interpersonal and social skills
    • Empathetic and warm approach
    • Committed and reliable
    • Enthusiastic, self-motivated and have a positive outlook
    • Friendly, sensitive, caring and polite manner
    • Willingness to learn and enjoy helping others
    • Ability to mobilise around the hospital unsupervised
    • Able to work on own or as part of a team


    Become a volunteer

    If you are interested in becoming a volunteer at The Clatterbridge Cancer Centre, please contact our Volunteer Coordinator to find out more.

    Email: ccf-tr.volunteersatccc@nhs.net

    Call: 07880 022 782

    We respectfully ask that people wait two years after receiving treatment for cancer themselves or after the loss of a loved one before deciding to volunteer, as this period of time provides emotional distance that can be beneficial.


    Volunteer Coordinator

    The Clatterbridge Cancer Centre

    65 Pembroke Place

    Liverpool

    L7 8YA

    What our volunteers say


    “I started working at Clatterbridge 15 years ago. I wanted to work here to assist people with cancer and help them as much as I can. I feel that working at Clatterbridge has made a real difference, not just for the patients but for my health and wellbeing too.”

    Ruth


    “My role is mainly patient-facing; meeting, greeting and answering questions at the hospital’s entrance. I’m often the first person patients speak to when they walk through the door and I love that I can put them at ease and try to make their day a bit easier.”

    Wayne


    “I never leave Clatterbridge without a patient or family member saying something meaningful. Someone once said to me ‘People forget the things you say but nobody forgets how you treat them and make them feel’, and I feel that every day working as a volunteer. The people I meet definitely help me as much as I try to help them.”

    Carole


    “My husband, who was treated at Clatterbridge, is the reason I volunteer. The volunteers who looked after him were amazing and made things that little bit easier. I just wanted to give others what they gave to us.”

    Angela


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